{"id":179801,"date":"2015-03-19T13:33:00","date_gmt":"2015-03-19T13:33:00","guid":{"rendered":"https:\/\/www.webdo.tn\/fr\/blog\/le-global-network-operations-centre-gnoc-de-tunisie-telecom-certifie-conforme-au-standard-business-processus-framework\/179801\/"},"modified":"2025-05-19T10:19:50","modified_gmt":"2025-05-19T10:19:50","slug":"le-global-network-operations-centre-gnoc-de-tunisie-telecom-certifie-conforme-au-standard-business-processus-framework","status":"publish","type":"post","link":"https:\/\/www.webdo.tn\/fr\/actualite\/tech\/le-global-network-operations-centre-gnoc-de-tunisie-telecom-certifie-conforme-au-standard-business-processus-framework\/179801\/","title":{"rendered":"Le  Global Network Operations Centre \u00ab GNOC \u00bb  de Tunisie Telecom certifi\u00e9 conforme au standard Business Processus Framework"},"content":{"rendered":"<p>Le Global Network Operations Centre \u00abGNOC\u00bb de Tunisie Telecom a \u00e9t\u00e9 certifi\u00e9 conforme au standard Business Processus Framework (eTOM) de TM Forum, annonce dans un communiqu\u00e9, ce jeudi 19 mars, l\u2019op\u00e9rateur.<\/p>\n<p>Cette certification porte sur la conformit\u00e9 des processus op\u00e9rationnels end to end du GNOC par rapport \u00e0 la bonne pratique du Business Processus Framework (eTOM) de TM Forum.<\/p>\n<p>Ces Processus seront de la sorte align\u00e9s de bout en bout aux normes internationales r\u00e9duisant ainsi les co\u00fbts et les risques associ\u00e9s \u00e0 l\u2019exploitation et \u00e0 la maintenance des r\u00e9seaux et services de Tunisie Telecom.<\/p>\n<p>Aussi, un langage commun sera adopt\u00e9 pour l\u2019usage interne et avec les organismes externes, les fournisseurs et les partenaires permettant ainsi la fluidit\u00e9 des interactions et la r\u00e9duction des d\u00e9lais d\u2019int\u00e9gration des nouveaux projets.<\/p>\n<p> Cette certification permettra par cons\u00e9quent \u00e0 Tunisie Telecom d\u2019am\u00e9liorer davantage son exp\u00e9rience Client tout en optimisant ses co\u00fbts op\u00e9rationnels.<\/p>\n<p>A souligner que le \u00ab GNOC \u00bb de Tunisie Telecom assure la supervision centralis\u00e9e, l\u2019exploitation et la maintenance des r\u00e9seaux et des plateformes de services 24h\/24 et 7j\/7.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Le  Global Network Operations Centre \u00ab GNOC \u00bb  de Tunisie Telecom certifi\u00e9 conforme au standard Business Processus Framework<\/p>\n","protected":false},"author":3222,"featured_media":318801,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9070],"tags":[2600],"class_list":["post-179801","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tech","tag-guerre"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Le 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